Shipping policy

Shipping Policy

Thank you for shopping at Gerocmall. We are dedicated to delivering your order accurately, safely, and on time. Please review our shipping terms below.

1. Shipping Rates & Delivery Time

We offer reliable shipping options to ensure your items reach you promptly.

Free Shipping: Available on all orders of $49.00 USD and over.
Standard Shipping: A flat rate of $5.99 USD applies to orders under $49.00 USD.
Delivery Time: Standard shipping typically takes 7 to 14 business days to arrive after processing.

2. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a notification email with tracking information once your order has shipped.

3. Shipment Tracking

Once your order is dispatched, we will send you a tracking number via email.
You can use this number to monitor your package's progress on our website or the carrier's portal.

4. Wrong Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct.
We cannot guarantee address changes after an order is placed. Please contact us immediately if you notice an error.

5. Contact Information

If you have any questions or concerns regarding your order's delivery, please reach out to our customer support team: